Your privacy and security matter to us!
Italian Heart is committed to providing you with the best possible customer service experience and it is bound by the Australian Privacy Act 2012, which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Italian Heart customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and phone number.
When you provide us with personal information to complete a transaction we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You may withdraw your consent for us to contact you at anytime by contacting us at email@example.com
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Those companies will be permitted to obtain only the personal information they need to deliver the service. Italian Heart takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
The Italian Heart account area and checkout uses 256 bit SSL security encryption to protect your personal information. Your data is stored on a secure encrypted server behind a firewall.
If you choose to pay with credit card or Paypal account, then you complete your payment seamlessly on Paypal highly secure site as part of the purchase transaction process.
Italian Heart does not collect, handle or store your credit card data, nor does Italian Heart have access to credit card numbers provided.